Duplicate change task created on copy change

[ajay shrivas]

Hi All,

When I am clicking on copy change and submit the change request ,Duplicate change task are created .When I click on copy change again in the change request for which duplicate task are created .Again duplicate task are created in addition of earlier. There is no duplicate activity for task creation in workflow .  could you please suggest me on this.

This below article I already gone through, but still not gettng solution .

Any change task created from a workflow SHOULD have the field 'created from' populated with 'Workflow'. Any manually created tasks should not have that field populated. Tasks that are not created from = workflow are copied when you use copy change.

Thankyou in advance

[Mark Manders]

You say you click on 'copy change' and then this happens. So that's the code from the UI action.

[ajay shrivas]

....

[Mark Manders]

I think you have policies set to create tasks on the creation of a change through the template?
And you also have a 'CopyChangeRelatedLists.do' in your script. I think the task is getting copied as well and your 'normal' change process creates the other one.

[ajay shrivas]

I checked the template also, but no template applied for the change.

I want to ask you that if we copy any change then a "c_task" should also copy or the new copy change create it own task. ?