Dynamic Choices in Virtual Agent

pandeyved
Tera Contributor

Hi all,

I need help in one use case. In Virtual agent we need to provide user a option to select which will come dynamically from the table.
Detail:
We are showing some topics from Employee Center in our Virtual Agent and As We have connected content for the topics, so we need to display all the connected content from the topics which is available in portal. But instead of statically defining the catalogs mapped to the particular topic we need to show directly from the table. How can we achieve this?

 

Thanks
Vedant

1 REPLY 1

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

No need to double post your questions. One post is enough. Please remove this one and follow-up on the earlier post which got a reply.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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