Dynamic Translator for Agent Chat using google cloud

Shilpa Kamath
Tera Contributor

Hello,

 

I am trying to setup Dynamic Translator for Agent Chat using Google cloud Translator. I have done the initial setup of creating certificates, JWT keys and JWT Provider. But when i look for google Translation record under connections and credentials alias,  I cannot find any. Is there any setup/configuration that needs to be done for this connection to be available?

 

Thanks in Advance 

1 ACCEPTED SOLUTION

Alex Coope - SN
ServiceNow Employee
ServiceNow Employee

@Shilpa Kamath,

 

Have you installed the GoogleMT spoke? 

Many thanks,
Kind regards

--------------------------------------------------------------------
Director of Globalization Deployment, Internationalization

View solution in original post

3 REPLIES 3

Alex Coope - SN
ServiceNow Employee
ServiceNow Employee

@Shilpa Kamath,

 

Have you installed the GoogleMT spoke? 

Many thanks,
Kind regards

--------------------------------------------------------------------
Director of Globalization Deployment, Internationalization

Shilpa Kamath
Tera Contributor

Thanks, i had missed installing this plugin

heathersh
Giga Contributor

You can also integrate with a machine translation aggregator like Language I/O. This platform has an app for SNOW and will not only make Google Translate available, but will pull in the best machine translation provider for the language, in the moment. It will also automatically build up a glossary for your company and industry.