Hi all, The Help Desk manager is looking to roll out a pilot for the ServiceNow Agent application. Some agents have expressed interest in being able to create Incidents on their Android/iOS device. However, he wants a way to be able to report on, or ...
Hi All,I want to remove version of knowledge article. I my instance I enabled versioning of article so if any update happen with same number multiple article available.Example: I have knowledge article is KB00023. Now, I updated and it have multiple ...
i'm facing an issue with (hrm_todos_page) page , when user navigate to the page , he recieves these errors ErrorServer JavaScript error Cannot read property "show_quantity" from undefined ErrorLine number 44 (sys_script_include.1fa8838dac1e0910f87724...
Hi Team, We have a requirement to populate the users L2 leader and Cost Code in User table from Cost Center. Example we have Department field in sys_user table however the L2 leader and Cost Code field has to be sync based on user code and the sync n...
Hello,Please enable HR Service Delivery Pro entitlements for our sub-production instance, including:- com.snc.hr.lifecycle (Lifecycle Events)- com.snc.hr_journey (Employee Journeys)We have an active HRSD Pro subscription.Instance Name:https://dev3023...
.Which is one that performs debug logging in server side?a. Gs.debug()b. Gs.log()c. Gs.print()d. Gs.info(
We’re looking to display a global warning to logged-in users with specific roles when outbound email is down. Our initial idea was to use a Scheduled Job to scan the outbound email queue for messages that have been sitting for over 30 minutes. Howeve...
remove the "related task" tab from the agent workspace in servicenow
how remove the "related task" tab from the agent workspace in servicenow
I am trying to limit the view of a catalog item, with user criteria, only to users that are part of any group that is available in the first variable of the item (see the attached screenshot). For some users I get the error 'Item is unavailable for t...
I want to add or enable the save as draft button to the order guides(not for record procedures )
As part of upcoming enhancements to the Change Request module, we are planning to remove the "Update" and "Follow" buttons from the Change Request form UI. This change is being proposed to simplify the user interface, reduce unnecessary user actions,...
Hi Team, We have a Survey question called Employee Department, so when User clicks on the survey link, after loading the survey form, the Employee Department should auto populate the value, of logged in user's department. Can anyone help with this qu...
Hi team We are looking to integrate ServiceNow and SailPoint's identity security cloud to manage access request from both the platforms.What we need to achieve:1. To be able to manage access from ServiceNow side, which redirects the provisioning ...
