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Coalesce Field in Robust Transform Map

Hi All, I am trying to integrate Solarwinds with ServiceNow and as part of that I can see there's a OOTB Robust Transform Map that I need to customize based on our requirement, Now my ask is how can I set Coalesce, I am not finding anything where I c...

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DebjitGhosh by Tera Contributor
  • 709 Views
  • 10 replies
  • 0 helpfuls

Remove duplicate records

Hi experts,We identified more than 100 duplicate active department records. We have the list of active records from workday.Now I need an approach to remove duplicates from servicenow ( these records might be referenced in any user record or other ta...

Community Alums by Community Alums  
  • 1214 Views
  • 3 replies
  • 0 helpfuls

Extending table

I have a requirement to extend table "sn_customerservice_case" to 6 child tables like payroll, HRservice, NAprocurement, EUprocurement etc..What is the best practice as per ServiceNow to extend CSM table?Shall I create as "x_csm_payroll_case"? or lik...

Hafsa1 by Mega Sage
  • 560 Views
  • 6 replies
  • 0 helpfuls

Restrict ritm creation via table API

The above requirement is not getting achieved with before insert BR, I need to block ritm creation via table api and only authorized channels like service catalog/approved API should be able to create.Please help, if anyone has implemented such requi...

data migration from domain A to domain B

we are moving from the security incident table to the custom security table which is same as security incident table. we have 17 client which are domain separated, and security table is in the domain A and custom security table is in domain for this ...

nedunoorish by Tera Contributor
  • 665 Views
  • 1 replies
  • 0 helpfuls

Automated Scripted Factors

Is it possible to take yes/no variable fields or checkbox variable fields and turn them into numbers for scripted factors? If so, anyone have a sample script to try out? 

hneeley by Tera Contributor
  • 276 Views
  • 2 replies
  • 0 helpfuls

Document Management - No Attachment Icon

Hello, I'm trying to leverage the Document Management functionality (ds_document) but I noticed there is no attachment icon visible on the form of a document record.  See attachment.How could I do enable attachment on ds_document form ?  

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Custom bar chat in Dashboard level

Hello Everyone, I have one Dashboard and having the reports type is column .i have one construction table in the one filed -CSP field having the options FL Validation, S-Failed, S-Success,C-Failed, C-Success, D-failed, D-Successbar char also like bel...

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