Enable the OOB Virtual Agent Performance Dashboard to the specific group by filtering only few topic

[dande Anusha]

Hi 

Got new requiremnt to enable OOB virtual agent dashboard, filtered with only few topics to the specific group

Any help/suggestion really helps alot

Thanks

Anusha

[Saurav11 · Accepted solution]

Hello,

You can report on the sys_cs_conversation_task table:-

Please mark my answer as correct based on Impact.

[Saurav11]

Hello,

If my answer helped you can you please mark it as correct.

Thanks.

[dande Anusha]

Hi @Saurav11 

Can you please help for one more query 

where to check  how many users are using the  specific topic?

Thanks