Enabling MFA alone for one domain in ServiceNow
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07-09-2024 04:55 AM
Hello Team,
ServiceNow is on Intranet. We want to enable MFA(Multi Factor Authentication) alone for one single domain.
Is it possible, and how we can do that ?
thanks in advance

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07-09-2024 07:28 AM
Is it possible for you to write a business rule on the sys_user table that updates the "enable multifactor authentication" flag to true for the users of a particular domain?
https://docs.servicenow.com/bundle/washingtondc-platform-security/page/integrate/authentication/task...
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07-09-2024 06:43 PM
Thanks for your response.
Instead of business rule, can we just enable mfa column flag to 'true' for all the users in specific domain ?
Will that effect other domains or not ?

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07-09-2024 09:16 PM
I recommended a BR because you will also be able to manage the MFA enforcement for new users that will be created in that domain in the future.
But it is your choice; you can also have a scheduled job updating this flag for users in that domain.
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07-18-2024 12:11 AM