Event creation is delayed (minutes to hours) or fails

aiki_asano
Tera Contributor

Hi every one 

I'm running gs.eventQueue to create events, but I'm experiencing issues with event creation delays (several minutes to several hours) or failures.
I'm prioritizing problematic events by placing them in a dedicated queue, but I'm still getting the same results.
This issue does not occur in the development environment, only in the production environment. I'm currently unable to determine if it's caused by an environmental issue.

▶ Question
Could you please tell me what could be causing the delay in event creation or an error when creating an event using gs.eventQueue?

 

Event 

aiki_asano_0-1754029532744.png

 

Event Queue

aiki_asano_1-1754029548021.png

 

Event log

aiki_asano_2-1754029568566.png

Screenshot 2025-08-01 115852.png

 

 

  

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@aiki_asano 

possibly because production instance has huge data and the events table might be having already more records.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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