Similar to the system property glide.ui.per.page that allows updating the max number of rows that return in a list on the platform, I added 500. I do not see a property or a way to do so but figured I'd ask if anyone was able to do the same for Serv...
Hi all, I am new to ServiceNow. We are on BMC Helix right now and want to migrate transactional data to ServiceNow. I want to start off by testing some incident records from BMC Helix to ServiceNow and take it off from there. I know there are 2 popul...
As an end user, we want them to be able to download a form that is attached to the record producer. Once the form is completed, we will require them to upload it before submitting it. How am I able to add a downloadable file?
NOTE: This is a strange one! I was running some list filters off the Requested Items (sc_req_item) table and noted that some rows were returning blank values in the Requested For field. However, when I open up the Requested Item ticket itself, the R...
How to auto resolve ticket using AI i.e, we need to give resolution steps and close the ticket automatically using AI..?
Hi all, We are just starting to build out services and service offerings. Under Configuration Items we have many classes, servers, application services, devices, etc. If a user selects an application service we would like to only show service offer...
Hi what is the date retention of VA conversation? Next is how can I disable the deletion of VA Conversation? Thank you
Hi guys,I need an UI action to add incidents in related lists through existing Problem ticket.
Hi,I have created a mobile the mobile application by seeing your videos but when i select the application from studio i am not able to see the mobile studio in that,please guide!!
I am wondering if there is a way for ServiceNow to receive encrypted emails. A user sends an email which creates an incident, but sometimes these emails are encrypted. SN will still create the ticket, but obviously, the body of the email is not rea...
while sending the description data i am getting the below error - i am trying to send the task description data to another SN instance by using the REST API post call i am getting the issue, without description data i am able send the data with out a...
Hi All,Could someone please suggest how to hide all options except for these 2 which i have marked (thick) in yellow?Thank you in advance for any assistance.
Can someone guide me how we can connect movework bot with Virtual Agent bot.
Hi, Can a delegate be added to run the CAB meeting thought Workbench without having the ability to approve/reject changes? I just need them to present the changes and the CAB manager to approve the changes after the meeting.
