Hi Community, How to hide activities from the notes tab when a checkbox is checked. I am able to hide the complete incident when this checkbox is checked if user is not the member of a group but these activities are showing under notes tab when this ...
If user creating a change request via copying the change by 'Copy Change' UI action, in this case is there any way to know the difference between which is the original change request and which is the copied change request?
I have catalog requests that business users can use and when they are making the request for themselves Manager look up works fine but when they try to request it for someone else the Manager look up fails in the shots Danny is the logged in user loo...
Hi All, i trust this email finds you well. SITUATIONi created a catalog item which contains a variable called "action" (select box). The variable itself has no choices, but choices are added/removed via client script.I also created a flow to automate...
Hi Experts,I am new to SRAPIs. I am trying to implement a user functionality where, the user can select any number of records from the list view of a table and download it in CSV format. I am trying to achieve this via making use of SRAPI. However, I...
I have a change freeze schedule starting 28th March-2nd April and the timezone is Australia/Sydney. I have created a change request with the start and end date as 27th March. The change Now isInSchedule is returning true. This is giving unexpected re...
@Community Alums @Dr Atul G- LNG @Ajay1195 @Community Alums or anyone else please help me integration with SAP HR via batch job that loads manager/department/business unit. Where are the ways we can Check the Integration set up is already there ar...
Hi,How I can create a Flow such that when a record in created in the table- Approval goes to the Creator’s Manager.Give me the complete steps. and also the testing steps
Hi All, I have written a client script to validate the response from an API, if the response is False then it should return false and not allow user to submit the form. But it is not working as expected, Please suggest. function onSubmit() { var e...
Hi we have fresh SNOW instance and we are configuring PM module. We have ootb stage like now we want to change it to below stagehow we can do it?
Hello,Is it possible to select multiple cards at once to drag and drop them to a new lane? My goal is to assign multiple incidents at one time to the same user.I saw a post with this same question from 5 years ago (the answer was no) but haven't seen...
Hello everyone, how to undo an update set on the development system. So undo the changes. BR
I am running fix scripts of around 25000 records for removing the user ids from the user table. but when i tried to run it. after updating 200 records. the pop-up message came. such like: "the transaction has been cancelled. unable to download data ...
Hi , I was trying to restrict the visibility of topic as per portal .. we were able to achieve this by adding 1. modified agent chat record for specific portal with below condition - skip_load_history = true;2. Added a script to topic as per visibili...
I have a custom table which contains four columns:ApplicationDepartmentApproverAD GroupOn the catalog item, the user selects the desired application and department. I then have an approval that uses these two variables to look up and set the the app...
