Exclude users from receiving notifications

[ShubhankarK9612]

Hi Community,

I want to exclude 9 users from receiving notifications and these notifications gets triggered by a schedule Jobs which runs daily. Can I use conditional script in the scheduled Job or do I need to write an email script. 

[Ankur Bawiskar]

@ShubhankarK9612 

yes in your scheduled job script where you are grabbing the recipients based on your logic, simply add script to exclude those 9 users.

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[ShubhankarK9612]

Hi Ankur, Thanks for the reply.

Can you please help me with the script to achieve this?

[Ankur Bawiskar]

@ShubhankarK9612 

you didn't share the scheduled job script so can't help

[ShubhankarK9612]

@Ankur Bawiskar Here is the script:

var gdtNow = new GlideDateTime();

var gdtStart = new GlideDateTime();

var gdtEnd = new GlideDateTime();

gdtStart.addDaysLocalTime(-6);

gdtStart.setDisplayValue(gdtStart.getLocalDate().getDisplayValue() + " 00:00:00");

gdtEnd.addDaysLocalTime(-6);

gdtEnd.setDisplayValue(gdtEnd.getLocalDate().getDisplayValue() + " 23:59:59");

var gr1 = new GlideRecord('incident'); {

   // gr1.addQuery('sys_updated_on', '>=', gdtStart);

    gr1.addQuery('sys_updated_on', '<=', gdtEnd);

    gr1.query();

    while (gr1.next()) {

        var grjournal = new GlideRecord("sys_journal_field");

    grjournal.addQuery("name", "incident");

    grjournal.addQuery('element_id',gr1.sys_id);

    grjournal.addQuery('element','work_notes');

    //grjournal.addQuery('sys_created_on',">=",gs.daysAgoStart(5));

    grjournal.orderByDesc('sys_created_on');

    grjournal.setLimit(1);

    grjournal.query();

    if (grjournal.next()) {

        gs.eventQueue('Incident.not.updated.for.5.days',gr1,'');

    }

    }

}(current, previous);