Exclude users from receiving notifications

[ShubhankarK9612]

Hi Community,

I want to exclude 9 users from receiving notifications and these notifications gets triggered by a schedule Jobs which runs daily. Can I use conditional script in the scheduled Job or do I need to write an email script. 

[Ankur Bawiskar]

@ShubhankarK9612 

you are not setting recipients from here

How are you setting it? at notification level?

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[ShubhankarK9612]

Yes, at the notification level

[Ankur Bawiskar]

@ShubhankarK9612 

then you need to do this

-> don't add any field in Who will Receive tab in notification

-> set Event parm1 contains recipient as True

-> then update script to include only those recipients you want

something like this but please enhance

// push user sys id in array
var recipients = ['userSysId1', 'userSysId2', 'userSysId3'];

gs.eventQueue('Incident.not.updated.for.5.days', gr1, recipients.toString());

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar]

@ShubhankarK9612 

Thank you for marking my response as helpful.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[ShubhankarK9612]

Can anyone help me with the script ?