Extending table

Hafsa1
Mega Sage

I have a requirement to extend table "sn_customerservice_case" to 6 child tables like payroll, HRservice, NAprocurement, EUprocurement etc..

What is the best practice as per ServiceNow to extend CSM table?

Shall I create as "x_csm_payroll_case"? or like below

"sn_customerservice_case_payroll"

"sn_customerservice_case_hrservice"

6 REPLIES 6

Table name  is coming with prefix "sn_customerservice"

 

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Extending/child classes will inherit the field and Prefix from the parent table, unless overridden by a different Prefix defined on the child table.

 

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
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