Extract value from email subject in Flow Designer

[John147]

Hi how can I extract a part of the email subject en put it in an incident record?

[Samaksh Wani]

Hello @John147 

Lets consider your value of subject is stored in sub variable.

var ext = fd_data.trigger.current.subject;

ext=ext.split(' ')

gs.info(ext[0]);

Plz mark my solution as Accept, If you find it helpful.

Regards,

Samaksh

[Peter Bodelier]

Hi @John147 

You can use an inline script for that:

var subject = fd_data.trigger.current.subject;

return subject.match(/(?!\[)(\d*)#/)[0];

[Peter Bodelier]

Hi @John147 

Where you able to get it to work with this? If so, please close the thread by marking my answer as correct.

If not, let me know if you need more help.