Hello, I am creating a catalog item that has questions dependent on other question's answers to populate. The questions that populate are meant to only show when their condition is met but they are showing all the time since they need to be made mand...
After integrating Virtual Agent with Microsoft Teams, the knowledge URL returned in chat is the default SP screen...Your Hub displays the custom portal.However, if you search for knowledge in chat and open knowledge on an instance, you will see the d...
Hi community, good day,I am working on a requirement.On the incident table, I need a button so that when I click that button, the record gets downloaded in PDF format. But this is not happening.I am using this approach...function onClickGeneratePDF()...
Its on the vendor workspace homepage and id like so that when clicked it takes you to the list. I assume this is done via an event handler but does anyone know the configuration required?
I have a requirement to identify user who recently got admin role assigned and check if there is a valid ritm against it. I am able to fetch users who got Admin role assigned recently, then in the recent ritm's i have to check for a valid ritm wher...
Hi, How can we filter the list of user in list collector based on what is selected to another variable, variable 1 = groupvariable 2 = goal is to show list of member only based on selected in variable 1. In my mind I need to use onchange and script i...
When we press the "Attach Article" search action on the article available in Agent Assist of Configurable workspace we will be displayed with the below modal.Is there a way to configure the above modal to display an additional text or enable/disable ...
Hello, my requirement is to show the pending approver names if the approval is in requested state for RITM. This is required for all teams to see the list of pending approver name from employee center. I have tried to use standard ticket configuratio...
Hi everyone, I need to create a Create known error article but it must be created in a specific knowledge base and not the default one. my code: (function createKEServer(current, action) {// Sys_id da KB Data Center CloudCOvar KB_SYSID = '84aca5a4fb...
Hi all, Can someone please help me with Regex to validate multiple IP ranges and IP Subnets.Example : IP range --> 10.0.0.10-10.0.0.100,10.0.0.10-10.0.0.100IP subnet --> 10.0.0.10/32,10.0.0.10/32TIA!!
For suppose If I open a form of a catalog item IPhone which is in the category Mobile. Now I want to populate the value Mobile in the variable which I created for that catalog item IPhone and when it comes to its type - maybe it is any type.
What is the best business practice to create Create servicenow catalog item with six main questions, each parent has a child Selectbox questions? ThanksRequest Types – Select Box MandatoryOption 1: Request New ProgramOption 2: Modify Existing Progra...
Hi all,I want to implement an eBonding integration between two ServiceNow PDIs using REST APIs and Flow Designer to synchronize incident records. Can anyone help me by giving proper article or guidelines. Thanks in advance,
I am working on a provider notification that is triggered when a user is mentioned in the work notes. The notification is sent to the mentioned user.My goal is to include the content of the work notes in this notification. However, I've noticed that...
