Does anyone know how I can make this widget interactiv/
Its on the vendor workspace homepage and id like so that when clicked it takes you to the list. I assume this is done via an event handler but does anyone know the configuration required?
Forum Posts
Identify recent users who got admin role assigned, check for a vaild RITM against it
I have a requirement to identify user who recently got admin role assigned and check if there is a valid ritm against it. I am able to fetch users who got Admin role assigned recently, then in the recent ritm's i have to check for a valid ritm wher...
Resolved! Show group member in list collector based on another variable from sys_group
Hi, How can we filter the list of user in list collector based on what is selected to another variable, variable 1 = groupvariable 2 = goal is to show list of member only based on selected in variable 1. In my mind I need to use onchange and script i...
Modify the Attach Search action in agent assist
When we press the "Attach Article" search action on the article available in Agent Assist of Configurable workspace we will be displayed with the below modal.Is there a way to configure the above modal to display an additional text or enable/disable ...
Resolved! Show Pending approver name if approval in requested state for RITMs
Hello, my requirement is to show the pending approver names if the approval is in requested state for RITM. This is required for all teams to see the list of pending approver name from employee center. I have tried to use standard ticket configuratio...
Create Known Error article custom
Hi everyone, I need to create a Create known error article but it must be created in a specific knowledge base and not the default one. my code: (function createKEServer(current, action) {// Sys_id da KB Data Center CloudCOvar KB_SYSID = '84aca5a4fb...
RegEX to validate multiple IP Range and multiple IP Subnets
Hi all, Can someone please help me with Regex to validate multiple IP ranges and IP Subnets.Example : IP range --> 10.0.0.10-10.0.0.100,10.0.0.10-10.0.0.100IP subnet --> 10.0.0.10/32,10.0.0.10/32TIA!!
Resolved! How to set the current category value to a variable which I created.
For suppose If I open a form of a catalog item IPhone which is in the category Mobile. Now I want to populate the value Mobile in the variable which I created for that catalog item IPhone and when it comes to its type - maybe it is any type.
Resolved! Parent Select Box with child questions
What is the best business practice to create Create servicenow catalog item with six main questions, each parent has a child Selectbox questions? ThanksRequest Types – Select Box MandatoryOption 1: Request New ProgramOption 2: Modify Existing Progra...
REST api integration with flow designer
Hi all,I want to implement an eBonding integration between two ServiceNow PDIs using REST APIs and Flow Designer to synchronize incident records. Can anyone help me by giving proper article or guidelines. Thanks in advance,
How to add work notes detail under provider notification
I am working on a provider notification that is triggered when a user is mentioned in the work notes. The notification is sent to the mentioned user.My goal is to include the content of the work notes in this notification. However, I've noticed that...
Reference Qualifier vs auto-populate filtering
Hello, I have this by the look, very simple business requirement, but I do struggle with it. For one of the catalog item, there's a requirement to show in field "Organization" only those departments, which have parent = empty and code!=obsolete (modi...
Set the Custom view to default view when an IT team user open User form.
Hi Community,I have created a custom form view specifically for IT team users. My goal is that whenever they open the User module form—whether for an existing user or when creating a new user—this custom view should be set as the default view for th...
Approval Notification in Virtual Agent in MS Teams is routing user to ServicePortal
We have integrated VA with Teams and we have notification enabled. The issue is approval card that comes on VA bot on teams has a link to KB but that link goes to service portal. Is there a way we can edit this and route user inside servicenow to tha...
