Fill RITM variable editor with Order Confirmation widget fields
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‎04-17-2024 05:40 AM
Hello ServiceNow Community,
I've hit a roadblock in my knowledge and previous community entries haven't addressed my issue.
Is it feasible to incorporate additional fields from the 'Order Confirmation' widget into the variable editor of a Requested Item (RITM)?
I've already cloned the requisite widgets for this task. However, I'm unsure how to transfer the default fields from the Order Confirmation, which are currently stored in the request, into the underlying RITMs within the variable editor.
If you need any further information, please feel free to ask.
Otherwise, thank you very much for the help!
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