Suppose in incident table, there is one record which has 5 attachment and i want to copy a single attachment from that record to any problem record of problem table. How can we achieve it? through business rules?Thanks in advance.
I had tried referencing the create user step with @FIRST LAST , @ email , Even I had tried hard coded values as @[first last] and @ first last .But nothing worked out.
Hello Community, As im fresher in servicenow technology and i have CSA certification also but as my drawback i don't no how to prepare for interview like servicenow admin or developer.if anyone know the roadmap please help me.Thank you
@Ankur Bawiskar @Community Alums @Sohail Khilji or anyone please see the screenshot after selecting feedback it is again asking me to provide feedback one more time help me where can I do the customization
I have a catalog item with variables and a flow associated. The variable values are sent via REST using a scripted rest api. Those values should be caught by flow using Get Catalog Variables action. However, the flow is not doing what it should. What...
What is the Process for Utilization of Performance Analytics along with ITSM Pro?
I have a target timeline date once item is submitted i have to set that variable value with submitted month last date suppose form is submitted on 14 jan or any date of the month . target timeline variable value should be 31/01/2025
We have created a variable called 'attach a file' through attachment type and when I submit a catalog through Backed UI, the attachment which I added that's getting reflected in to activities and inserted to attachment table but when I submit a cata...
How can we create Problem and Change using Virtual Agent Chat? Is there any Process?
Hi Team I am an Incident ResolverWhen I view an incident in the SOW viewThen I am able to look up the users and I see only the active users how to achieve this. Regards,Abhilasha G T
Hi Team, As per my requirement,when the priority is changing on the change form, 1. condition = when priority is 1planned start date and planned end date only allows past date 2. condition= when priority is 2, 3 or 4planned start date and planned e...
Hi, I have 2 date variables, need to calculate the diffrence between 2 dates and if its less than 30 days need to dispay a help text, Any suggestion how to achieve this. Thanks
HI All, I have a requirement, where I need to disable Attachment icon from Service Portal once request is saved and I need only for 1 catalog item. As I am new to the widgets, could you please help. Shivani
Hi All, I have deleted Change - Implementation tasks from the flow designer (Change-Normal-Implement) as we did not want automation tasks to be created. Since then if i click on implement UI Action its moving the state to Review instead of Implement...
