fix: Change Task Status modifcation
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3 weeks ago
Make the change task status pending until the change is approved and then move to open once all approvals are completed.
Additionally, when a change is closed incomplete, make the change tasks cancelled.
when Ctask is created, set state = pending
when Change approval = approved, update ctask state = open
if Change state = cancelled, update change task state = cancelled
Please help with proper solution
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3 weeks ago
Hope you are doing good.
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Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader