Flow designer to execute same action process for IF condition
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01-30-2024 11:36 AM
In flow designer If condition to check approval field is true then "ask for approval" then once approved then activity to follow for look up records , create record , send mail etc.
Check approval field is false , then skip approval then the same activity needs to follow of "look up records ,look up records , create record , send mail etc."
The Requirement is that , after if condition statement yes/no , need to follow same activity , how to call this activity to run without creation dual?
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01-30-2024 07:46 PM
Hello @sukran,
Yes, you can create If flow logic in Flow Designer. Please refer to the link below:
https://docs.servicenow.com/bundle/vancouver-build-workflows/page/administer/flow-designer/concept/f...
Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik
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01-30-2024 09:07 PM
Hi @sukran
We can leverage Subflow to define generic steps that a main flow must be followed. Then just call it inside the main flow where we need to use it.
In the other hand with your specific case, I think we just need to add an exception with an if condition to ask for approval, then if reject we end the flow, otherwise we continue next steps.
Sample
Cheers,
Tai Vu