Follow button is not working on sc_task and sc_req_item tables

Arpit_S
Tera Contributor

‎12-19-2023 07:55 AM

Hi,

 

The 'Follow' button is not working on sc_task & sc_req_item form. When I try this on Incident form, it is working.

Arpit_S_0-1703001246330.png

 

 

Same is happening in our PROD, DEV but, PDI as well.

 

anybody else faced same issue, or know how to make it work?

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1 REPLY 1

Ehab Pilloor
Mega Sage

‎12-20-2023 09:38 AM

Hi, 

Please check the UI Action of Follow button in sc_task and sc_req_item tables and try debugging from there. You may compare Follow UI action of Incident also.

Please mark this reply as solution if you found it helpful.

 

Regards,

 Ehab Pilloor

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