Form Template on problem record based on user language
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-30-2025 03:34 AM
Hello,
I have a requirement to create a template on the Problem table.
In English: it should be called This is a Template with field description: english text
In German: it should be called Dies ist eine Vorlage with field description: german text
- users with english language should see only This is a Template
- and users with german language should see onlyDies ist eine Vorlage
Since I saw that you can't do translations on sys_template, for now I created 2 templates and I was thinking to create a logic based on the current user's language to show one or another but don't know if this is the best approach.
Is there another way/methods to do this?
Thank you,
Elena
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-03-2025 12:45 AM
oh okay got it, you require for form templates.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-03-2025 12:30 AM
Meanwhile the requirement changed and this is no longer needed but would be nice to know if there is a way