GDPR how long time do you save sensitive user info

[Anna-Lotta Eng]

I want to know how long time you save all your user info (regards to GDPR) into the ITSM module , and what do you do when the time limit is over ? 

[Abbas_5]

Hello @Anna-Lotta Eng,
Please refer to the below link:
https://www.servicenow.com/community/platform-privacy-security-blog/how-to-easily-comply-with-the-gd...

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Thanks & Regards,
Abbas Shaik