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CI Guided Setup issue

I just got my instance, and I want access to virtual agent features. I visited "Conversational Interfaces Guided Setup" to install all the necessary plugins but ended up getting the following error message:Can anyone please help me with this issue. 

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Issue with Standard change Properties

Hi Team,I’m encountering the following errors while creating a new Change Request using a Standard Change Template:"Fields Description, Backout Plan, Test and Validation Plans, Implementation Plan populated from a Standard Change Template cannot be m...

UI policy not working

i am facing one issue. if i am submitting a request from service portal, a particular catalog ui policy is running. But if i am inserting a record in that table by importing xml, then that ui policy is not working.

manirathore by Tera Contributor
  • 342 Views
  • 7 replies
  • 0 helpfuls

Resolved! Virtual Agent

Hi,I am facing issues in accessing topics in Virtual agent in PDI. All the topics in designer are empty. Can anyone tell me what plugins do we need for this?

prerna_sh by Mega Sage
  • 352 Views
  • 4 replies
  • 1 helpfuls

Resolved! Virtual Agent to automatically greet the user.

I have a use case where, after submitting a specific catalog item, I want the Virtual Agent to automatically greet the user and continue the conversation based on their request. How can I invoke a specific VA topic programmatically or through a post-...

shashankupa by Tera Contributor
  • 300 Views
  • 3 replies
  • 3 helpfuls

Advanced Dashboard setting in Report type Dashboards

Hello Everyone,         I have one requirement, i have three sets Network,Data,Enterprise       and each sets groups having again 2 groups    Network -Client Network assignment group, Retail Network assignment group     Data - Agent Data, Client Data...

Resolved! workflow

Does the 'Approval-group' block in workflow always trigger the oob approval notification? I want it to trigger custom approval notification in the approval group box. how to configure this? basically I have 3 level approval in sequential order so app...

Prati123 by Tera Contributor
  • 432 Views
  • 3 replies
  • 1 helpfuls