getCategories on SOW Create Change Request Page

[Andrew Bettcher]

On the Create Change Request page in SOW, an API called getCategories (/nav_to.do?uri=sys_ws_operation.do?sys_id=57c1b71f77b73110b595aeb4bb5a9903) is used to pull back the filters for Standard Change Templates. In my OOTB PDI, this retrieves a list of categories from the existing active Standard Change Templates.

However, in the instance I am working in, it retrieves a long list of categories where only a few are actually represented on the existing Standard Change Templates. 

My question is, how do I find out where it is getting this list of categories from? I've checked all the associated records and they all seem to be identical to my PDI. Why would it bring back a different list?

[Andrew Bettcher · Accepted solution]

Doh. I found it almost immediately after posting. The clue is in the name "SCRIPTED Rest API".

The script simply points to a function in a script include where all the processing is done......