getting a permissions error message trying to create a task on a freeform visual task board
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08-01-2025 06:14 AM
We have a user who has created a freeform visual task board, yet they are unable to add task to their on freeform board.
If attempting to add a task, they get a message stating " You do not have permissions to modify this record".
It was my understanding that NO roles were needed to add task to a freeform board?
We are on Yokohama in, but I did also test this in our sandbox instance (Washington) and experienced the same behavior.
Any ideas how we can resolve this issue for this user?
Thanks in advance!
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08-01-2025 06:44 AM
Hi @kdelbridge ,
Refer this
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0778379
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya