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How to stop user should not able to enter nth character

Hi all,In single text variable if user trying to enter 11th character, it should not allow to enter 11th character. Ex: 1) Assume that Single line text variable name is "please enter your bank name"2)Consider bank name should be 10 characters only.3)...

Sravan33 by Tera Contributor
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  • 2 replies
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how to add Pre-filled fields

need help in achieving something like this following , wherein some of the fields are pre filled e.g in description as per screen shot 

karan15 by Tera Contributor
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  • 3 replies
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VA dynamic choice use in ticket creation

Hello all!I am using the VA to gather information on an incident, and i can use the "Dynamic Lookup" to ask what is their location name. After the correct location is picked, later down the conversation the VA will use record action to create an inci...

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Resolved! New Region

Hello All,I added a new region in the sys_choice table but when I try to add an asset to this new region it is not showingdo I need to add it somewhere else as well?   

RaltonStewart_1-1700212911765.png

Resolved! Email Notification gets triggered twice

I have a email notification which gets triggered, when the sc_req_item state becomes either closed complete, closed incomplete or closed skipped.  This notification gets triggered twice: When I checked the event log, I notice that the sc_request gets...

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