Getting Virtual Agent to create downloadable documents

CliffB
Tera Expert

How can I get a Topic to do step 3 of the following?

 

1. Text input: Asks the user for their name

2. Text bot response: Says "Hello <name>"

3. Creates a document containing the above bot response

4. Boolean input: Asks the user if they'd like to download the response

 

I'd like the user, for example Steve, to be able to download a document that says "Hello Steve".

1 REPLY 1

Abbas_5
Tera Sage
Tera Sage

Hello @CliffB,

Please refer to the link below:
https://www.servicenow.com/community/developer-articles/generate-csv-file-through-script/ta-p/231977...

 


If it is helpful, please mark it as helpful and accept the correct solution. In future, it might be helpful for someone to refer to this solution.

Thanks & Regards,

Abbas Shaik