Getting Virtual Agent to create downloadable documents
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10-18-2024 02:55 AM
How can I get a Topic to do step 3 of the following?
1. Text input: Asks the user for their name
2. Text bot response: Says "Hello <name>"
3. Creates a document containing the above bot response
4. Boolean input: Asks the user if they'd like to download the response
I'd like the user, for example Steve, to be able to download a document that says "Hello Steve".
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10-18-2024 10:10 PM
Hello @CliffB,
Please refer to the link below:
https://www.servicenow.com/community/developer-articles/generate-csv-file-through-script/ta-p/231977...
If it is helpful, please mark it as helpful and accept the correct solution. In future, it might be helpful for someone to refer to this solution.
Thanks & Regards,
Abbas Shaik