Help in Contextual Search in Virtual agent

Pooja Mallikarj
Kilo Sage

Hi Community,

 

Need help in Contextual Search topic block my requirement is the results or knowledge articles shown by contextual search should redirect to portal link. Currently I am using OOTB contextual search topic block and I am struggling with portal and kb_knowledge_base field. Does these fields play role in redirecting to KB article in portal?

 

Thanks in Advance.

 

 

 

PoojaMallikarj_0-1690887767750.png

Pooja M

 

0 REPLIES 0