Hi all

basha shaik
Tera Contributor

Hi All, 

 

I have install Glide Virtual agent & ITSM VIRTUAL AGENT CONVERGATION in our instance.

Now we can't see 'Conversational Interfaces Guided Setup' in our instance can you help please.

 

 

bashashaik_0-1720784477002.png

 

 

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2 REPLIES 2

Ehab Pilloor
Mega Sage

Hi @basha shaik,

 

PFA instructions from learning plan available on ServiceNow Developer site. It worked for me earlier. Make sure you follow the instructions properly in the Exercises Module.

 

https://developer.servicenow.com/dev.do#!/learn/learning-plans/washingtondc/servicenow_application_d...

 

If you found my reply helpful, please mark it as Solution and Helpful.

 

Thanks and Regards,

Ehab

Sandeep Rajput
Tera Patron
Tera Patron

@basha shaik After installation of plugins, did you log-out and login again? The menu options only become available after a fresh login after a plugin installation.