HI All

[basha shaik]

I Have not Appear in my Filter navigation 'conversion interface Guided setup'.

I have install Virtual agent Family Plugin and ITSM VIRTUAL AGENT CONVERGATION

[Mark Roethof]

Hi there,

If just installed the plugin, then do perform a cache.do, and logout/login.


Also... there's a typo in what you are searching for. "conversion" will not exist, try "conversational"

[basha shaik]

HI Mark,

i am doing same process but no output

Please give me any suggestion

Thanks

[Mark Roethof]

So which plugins did you exactly install? Like "Virtual agent Family Plugin", that's not the actual plugin name. So please be precise in the information you are providing.

[SN_Learn]

Hi @basha shaik ,

Please check if the below plugin is installed correctly or not.

Glide Virtual Agent plugin (com.glide.cs.chatbot)

Hopefully you have any one of these roles(admin, virtual_agent_admin, chat_analytics_viewer, awa_admin) as you have installed the plugin so I am considering you have admin role.

Once installation is completed consider logging out and login again. Then, It should be visible as below:

Mark this as Helpful / Accept the Solution if this helps