HI All

[basha shaik]

I Have not Appear in my Filter navigation 'conversion interface Guided setup'.

I have install Virtual agent Family Plugin and ITSM VIRTUAL AGENT CONVERGATION

[basha shaik]

I am install the same plug in my instance

[basha shaik]

i am install the same plug in my instance

[Mark Roethof]

Can you check if the Application Menu is in your instance?

https://your-instance.service-now.com/nav_to.do?uri=sys_app_application.do?sys_id=b3b0011a53c332003f...

Perhaps this already went wrong. If so, try to repair the plugin.