Hide escalte button until SLA breach for incidents or SR

VishakhaShi
Tera Contributor

We need to hide a eacalte button on a form until the SLA is breaching.

What condition can i use on the Escalate UI action.

1 REPLY 1

Abbas_5
Tera Sage
Tera Sage

Hi @VishakhaShi,

Have you been able to try with UI Policy ? 
This  will help you, please check out the link below:
https://www.servicenow.com/community/developer-forum/i-want-to-hide-quot-escalate-incident-quot-butt...

 


If it is helpful, please mark it as helpful and accept the correct solution. In future, it might be helpful for someone to refer to this solution.

Thanks & Regards,

Abbas Shaik