How can I make only one specific report read‑only for end users?

[NowNinja727]

Hi everyone,

I’m looking for guidance on restricting edits to a single report ....

We have a use case where one particular report should be read‑only for end users. The issue we’re seeing is that users often open the report, change the filter conditions, and re‑run it — which causes confusion because the data shown no longer matches the intended definition of the report.

The key requirement here is:

• Only one specific report should be non‑editable
• End users should still be able to view but not able to change the filter & run the report
• But they should not be able to modify the filter conditions or save changes
• Other reports must remain editable as usual

I’m exploring whether this can be achieved using ACLs without affecting other reports, or whether there is another recommended pattern for locking down a single report while keeping general reporting functionality intact for users.

Has anyone implemented a targeted “read‑only report” configuration like this?

Looking for best practices or potential ACL/scripted approaches.

Thanks in advance!

[NowNinja727]

[Ankur Bawiskar]

@NowNinja727 

see my below response

[Ankur Bawiskar]

@NowNinja727 

if that report is shared with that user and is able to see then they can manage it

it means they can Update, Delete and use Export settings

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[AndersBGS]

Hi @NowNinja727 ,

Easy without scripting and ACLs.... Just share a dashboard with the report in it. By doing that they will not be able to change anything. If you share report directly, then it's based on the single user role in relation to what they can do.

https://www.servicenow.com/docs/r/xanadu/now-intelligence/reporting/c_AdminsteringReports.html