how can I scan barcode in a catalog item ?

Jose Santos Alv
Tera Contributor

Im building a new catalog Item and I want to somehow scan a barcode/asset tag and store them in a variable

2 REPLIES 2

Brian Lancaster
Tera Sage

Variable Attribute barcode=true. I'm note sure if this work in the native UI it may only work in Mobile. It looks like it is using the attachment variable for this so I'm also not sure if it is just taking a picture.

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/service-catalog-man...

abirakundu23
Mega Sage

Hi @Jose Santos Alv ,

Please follow the link with more details: Service Catalog variable attributes (servicenow.com)

Please follow below screenshot.

abirakundu23_0-1714542157168.png

In product documentation mentioned one important note.

abirakundu23_1-1714542282783.png


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