How can we create a report based on timelines?
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08-26-2024 04:45 AM
I want to create a report which should have all the ticket reached in our "XYZ" assignment group between Sun 00:00:00 to Sat 23:59:59.
How can we achieve this ?
Quick help needed .
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08-26-2024 05:05 AM
Assignment group = xyz
created = between Sunday/Saturday
What is the issue you are having when setting these conditions on the report?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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08-27-2024 02:03 AM
not able to apply filter condition properly based on timings (mentioned above)
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08-26-2024 06:16 AM
Hi @ShikhaPuri ,
Are we talking about sunday in last week to saturday in current week? Or how do you want your report to be structured?
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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08-27-2024 02:03 AM
@AndersBGS -- Yes Anders that is the requirement.