How Create Virtual Agent topic for Check Incident Status
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06-16-2024 01:14 PM
Hi, I'm new to the Virtual Agent module, I'm trying to create a topic that allows me to check the status and the latest comment of any incident that a user needs to know about.
Could anyone help me figure out how to generate this type of topic?
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06-16-2024 08:24 PM
it should be a simple task
where are you stuck?
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader