Hello , recently platform analytics got migrated in Dev, one of issue i am facing is the report earlier working fine . The issue seems to be permissions related, but there are no permissions issues for this user when he access the report in productio...
Hi Everyone,Actuallay my end user trying to select multiple option.So i just change the variable type from Slect box to List Collector1-reuirement-Landscape - SandboxRoles - it support and functional supportClient - 300 and 450 2.requirement-Landsca...
Hi Team, I am new to event rule and alert management rule. I have a requirement:I have to create event rule and alert management. The requirement is, Add the following conditions to the new alert rule: CI Class = Cloud Service Account OR CI Class = R...
We had a requiremnt for updating arount 2000 KB artciles approver and Valid to date we have created a transform map and set the number field as colease and run the transform map but for records the older versions got updated we want to revert those a...
How can i change the Link URL for the popoup (Learn More) on GENAI results.Currenlty it is redirecting to external link -https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1298697Need to redirect to an internal KB Article
Hello Everyone,We have incidents being created through Event Management. Our requirement is to update the priority (impact and urgency) of these incidents based on the metric name of the originating alert.I tried configuring this using Alert Manageme...
Hi I am trying to launch ServiceNow Developer instance but getting the attached page. I am not getting the regular developer instance page. How to navigate developer instance without App Engine Studio and Creator Studio.
Hello, I am trying to add company's logo on top left corner on the header on the PDF.I am converting this PDF from RITM on Insert using Business rule. Can someone help to correct my code if anything is missing // (function executeRule(current, previ...
As we were reviewing documentation for the Zurich release, we noted the following highlights related to the Clone Admin Console:Configure the update set preservation up to 12 minutes before the clone executes.Preserve your in-progress update sets, re...
What is not related to Workflow?A. TransitionsB. VersionsC. ActivitiesD. Categories What is the Ans for this Question
My test cases create a record successfully, then attempt to open the record. The form is visible on the screen, but the test does not detect that the record is open. The screenshot records an image of the open form, but the step stil times out. Th...
I need two fields dependency on widget, like country and stateCountry: United kingdom, Europe and United States.States: United kingdom: 1 stateEurope: 4 statesUnited States: 19 states when "country" is selected as US then "state" must show 19 options...
I've created my own dashboard in Platform Analytics where we want to measure our Now Assist usage, adoption etc. (therefore, I copied widgets from the OOB "Now Assist Admin - Analytics" because we adjusted some of the widgets). Besides that, I want t...
Hello Community,In my Record Producer, when I select an Incident Type, the corresponding Incident Subcategories are displayed correctly.However, I’ve noticed that the last subcategory ("NA") is always being added automatically to the list of selected...
Hi,When i execute test script of A-2 form of portal through ATF tool in ServiceNow then i got below error message "This step failed because the client error 'onSubmit script error: ReferenceError: g_scratchpad is not definedfunction () { [native code...