How do I use the Subscribable box in [Who will receive] in notification

xiyan_li
Tera Contributor

Hello,

How to use the Subscribable box in the notification? If it is selected, how to trigger the notification in the table and to whom the notification is sent?

3 REPLIES 3

Simran Gadodiya
Mega Sage

Hello @xiyan_li 
This will help you with your question

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0694157#:~:text=affected%22%2...

Please accept it as solution if it resolves your query and mark it as helpful.
Thanks.

Sid_Takali
Kilo Patron
Kilo Patron

Hi @xiyan_li 

  • Subscribable: When selected, ServiceNow users who are not recipients of the notification can proactively opt into receiving the notification. Use this option with caution to avoid inadvertently making private data available to users who should not have access to it.

https://www.servicenow.com/community/developer-forum/how-do-you-associate-a-quot-subscribable-quot-n... 

Can you tell me, after writing this notification, what actions should I do to trigger this notification and ask him to send an email, now I don't know how to trigger it to send an email