How I can fix font issue in scheduled report

PradeepGenpact
Tera Contributor

Hi there,

How I can fix font issue in scheduled report. When I execute it, it sends report in the email as either PNG or PDF. In both cases, font is unreadable sometime. see the screen shot. Please let me know if I can fix it. 

1 REPLY 1

shloke04
Kilo Patron

Hi @PradeepGenpact ,

 

I have not seen so far any OOTB capability to achieve what you are trying to do. One solution which you can try is increasing font size using a system property named "glide.pdf.font.size". 

 

I got this reference from below thread:

https://www.servicenow.com/community/itsm-forum/report-fonts/m-p/744604

 

Couple of things to call out:

1. This property may/ may not exist on your platform, if this do not exist create a new one and then try.

2. This might be a global change on the platform, so do test it out in a lower prod environment first.

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke