How to validate the field to allow only numbers,(comma).(dot) Please suggest if script is needed
How to validate the field to allow only numbers,(comma).(dot)Please suggest if script is needed
Forum Posts
new catalog item
How to create out of office email message in service catalog?
Resolved! How to shows multiple variables of a related RITM in a task notification
Hi all,We have a agreement with a vendor that send out emails when we have a request for them.And this email is a notification of a sctask that is part of a RITM. This is easy to configure and is running currently.However in this email notification t...
I am new to servicenow, i want to know how to change hyperlink here
When a user clicks on create request from incident form, i want here to display the incident number
Populate fields on Catalog item from Incident form
HelloI have requirement that populate the catalog item fields based on the incident table basically by creating request on incident table and selecting catalog item will auto populate. Please check my codefunction onLoad() { // Retrieve the 'sysp...
Conflict Detection Not Working for "Change Request" Source Type
We are experiencing an issue with conflict detection functionality in our ServiceNow instance(PDI). When the source type is set to "Change Request," the conflict detection process does not function as expected. However, it works correctly when the so...
Virtual agent
Hi All, I have a requirement on virtual agent. when the user typed in Live agent or agent it should redirect to live agent flow. depending on the keyboard we have given. there is an An custom AI search as well. which is redirecting and giving all inf...
View change
Hi All, I want to change the from view for assigned to and assignment group.I have created a new view but I want that view is only visible to assigned to and assignment group only how I can achieve that.
Pasting screenshots into email reply??
Is it possible for a user to reply to a servicenow email and paste a screenshot that will then add the screenshot as an attachment to the corresponding ticket? Currently they are either coming in blank or not getting received.
Issue with Activity Stream @Mention Email in portal
Hello Everyone,I’ve noticed that when someone mentions a user in a ticket using @, an email is triggered stating, “You have been mentioned in ticket number.” However, there’s an issue—if the user doesn’t have access to the native view, they can’t ope...
Resolved! How to make a variable to be restricted like it should allow only 2 numbers after the .(dot) in the
How to make a variable to be restricted like it should allow only 2 numbers after the .(dot) in the below screenshotPlease suggest.
Is it possible to send an email with attachment using ATF?
Hi, Sending an email with attachment using generate inbound mail test steps?
Virtual Agent script action input variable scope issues
Hi All, In the VA Designer Script action I am trying to retrieve ecc_queue record payload information and trying to do the string manipulation on retrieved data. I have defined vaInputs.payloaddata, vaInputs.payloaddata_array as input variables. var ...
add data in slush bucket csm servicenow
We have created a custom table and added it to the related list of customer_contact table.we have a requirement to add new custom table that contains the Contact and the Location. The Contact will populate from the Contact record when the user hits ...
How to Restrict Access to sc_req_item Records Based on Assignment Group in ServiceNow?
Hi, I have a requirement where a user named "Abul Tutor" (who is part of the "Database" group) should only be able to see sc_req_item records that are assigned to the "Database" group. However, when I impersonate "Abul Tutor," no records are visible,...
