Hello Community,I am trying to configure a custom search source in Global Search, and I need some guidance.Current Behavior:When I search for a case number in Global Search, it returns the request record (since the case is linked to the request via t...
I have created a report. I want that only users with a particular role should be able to able to read that report.How to achieve this funcaionality.
1st field is of type reference -> name_of_application_service 2nd field type is of list collector where I have applied the reference qualifier ->javascript: new CIvalueretrieve().getCis(current.variables.name_of_application_service); In the be...
Hi there,My clients are having a usability issue with our VA when interacting with it via the configured Teams channel. Most of our topics have a static choice or boolean input required at some point. Through the web client, this displays as a select...
I'm seeing following error in ServiceNow data source import set execution log. Data source is using JDBC connection through MID server. MID server is up and running. I'm not sure if this is a credentials issue and if where I need to change the servic...
Suppose in incident table, there is one record which has 5 attachment and i want to copy a single attachment from that record to any problem record of problem table. How can we achieve it? through business rules?Thanks in advance.
I had tried referencing the create user step with @FIRST LAST , @ email , Even I had tried hard coded values as @[first last] and @ first last .But nothing worked out.
Hello Community, As im fresher in servicenow technology and i have CSA certification also but as my drawback i don't no how to prepare for interview like servicenow admin or developer.if anyone know the roadmap please help me.Thank you
@Ankur Bawiskar @Community Alums @Sohail Khilji or anyone please see the screenshot after selecting feedback it is again asking me to provide feedback one more time help me where can I do the customization
What is the Process for Utilization of Performance Analytics along with ITSM Pro?
I have a target timeline date once item is submitted i have to set that variable value with submitted month last date suppose form is submitted on 14 jan or any date of the month . target timeline variable value should be 31/01/2025
We have created a variable called 'attach a file' through attachment type and when I submit a catalog through Backed UI, the attachment which I added that's getting reflected in to activities and inserted to attachment table but when I submit a cata...
How can we create Problem and Change using Virtual Agent Chat? Is there any Process?
Hi Team I am an Incident ResolverWhen I view an incident in the SOW viewThen I am able to look up the users and I see only the active users how to achieve this. Regards,Abhilasha G T
