How to Add a Free Text Field in Pop-Up Window 'Justification' in Risk Workspace?

nihotani
Tera Contributor

Hi all,

In our current configuration, when clicking on "Reassess", a pop-up window appears, I’d like to add free text field labeled "Justification for Reassessment" right after the "Days to Overdue" field in this pop-up.

(Screenshot reference: "Pop-Up Window currently")

How can I implement this change within Risk Workspace?
Is there a specific configuration step or script needed?
#riskworkspace #irm #workspace

7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

@nihotani 

did you check which UI action renders that and how it's rendered?

are those fields in that modal or some UI page?

did you identify that?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

It is rendered through the below UX Macro

Trigger risk assessment

@nihotani 

is it a UX macro component? if yes then you need to identify that

since we don't have that plugin, I can't check that

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Radha K
Kilo Guru

@nihotani  - Within the UI action, you mentioned UX Macro rendering the information. Within the HTML code, do you seen any div tags? You can use a similar script provideing the class, id, label of field. 

 

RK

If my response is helpful, please select Helpful. If my response answers your question, please select Accept as Solution.


RK
If my response is helpful, please select Helpful. If my response answers your question, please select Accept as Solution.