How to Add a Free Text Field in Pop-Up Window 'Justification' in Risk Workspace?
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06-15-2025 10:48 PM - edited 06-15-2025 10:49 PM
Hi all,
In our current configuration, when clicking on "Reassess", a pop-up window appears, I’d like to add free text field labeled "Justification for Reassessment" right after the "Days to Overdue" field in this pop-up.
(Screenshot reference: "Pop-Up Window currently")
How can I implement this change within Risk Workspace?
Is there a specific configuration step or script needed?
#riskworkspace #irm #workspace
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06-15-2025 10:50 PM
did you check which UI action renders that and how it's rendered?
are those fields in that modal or some UI page?
did you identify that?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-15-2025 10:53 PM
It is rendered through the below UX Macro
Trigger risk assessment
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06-15-2025 11:55 PM
is it a UX macro component? if yes then you need to identify that
since we don't have that plugin, I can't check that
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-15-2025 11:13 PM
@nihotani - Within the UI action, you mentioned UX Macro rendering the information. Within the HTML code, do you seen any div tags? You can use a similar script provideing the class, id, label of field.
RK
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RK
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