Service Ops Workspace

[Community Alums]

I can rearrange the fields using the form layout, but in the Service Operations Workspace, the 'Short Description' and 'Description' fields always appear first. I want the 'Number' and 'Caller' fields to appear at the top instead.

[Ankur Bawiskar]

@Community Alums 

screenshot please

If it's for incident then you will have to check the Workspace view on that table and re-arrange fields there

Then it will reflect in SOW.

For overview tab the view is "SOW-Incident-Overview"

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Community Alums 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.