Service Ops Workspace

[poojadhole881]

I can rearrange the fields using the form layout, but in the Service Operations Workspace, the 'Short Description' and 'Description' fields always appear first. I want the 'Number' and 'Caller' fields to appear at the top instead.

[Ankur Bawiskar]

@poojadhole881 

screenshot please

If it's for incident then you will have to check the Workspace view on that table and re-arrange fields there

Then it will reflect in SOW.

For overview tab the view is "SOW-Incident-Overview"

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@poojadhole881 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.