How to automate the process to add a user to the Distribution List in Outlook.

Admin7267
Tera Guru

I have an requirement to automate the process to add a user to the Distribution List in Outlook.

 

Example: If I submit a request with below details the 'itil Test' user should be added to the DL mentioned in the form (if required we can create another field to get name of the DL). But how can I achieve this in ServiceNow?

 

Admin7267_0-1753686732506.png

 

Automate the process to create a new Distribution ... - ServiceNow Community
Is there a OOB solution for add/remove user to DL ... - ServiceNow Community

 

Found something similar to this, but it wasn't helpful

2 REPLIES 2

Mark Manders
Mega Patron

What do you already have installed? If you already have an integration it will be a different answer than if you don't have anything yet. 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

No, we don't have any integration regarding this. It's a new requirement in place.