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Resolved! Adding flow script to flow

Hi All, I'm creating an inbound email action using flow to load data from email attachment(.xlsx) and transform data. I'm trying to query Transform history table to get "import set run" details using look up Record action. It returns "Record not foun...

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Resolved! need help with Script include

Hello All,i have a script include in which i would like to add 3 groups in the condition but not sure how to do it .need some help.The script is:   if (!gs.getUser().hasRole('ABS_EXT_FTS'))         {result += '^name!=EXT_FTS' ;}        return result ...

Renu4 by Tera Contributor
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  • 5 replies
  • 0 helpfuls

VA "Show Notification" topic

i want to modify List of notification VA presents when user types "show notification" . but unable to locate from where "show notification" works. 

Ganesh65 by Tera Expert
  • 320 Views
  • 1 replies
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Autopoulate of costcenter not working

Hello All,i am trying to autopulate the caller's costcenter in incident form .I am using BR for this purpose.It works when the channel is phone(ie incident raised from the instance)but does not work when the channel is email or self-service.(ie mail ...

Renu4 by Tera Contributor
  • 299 Views
  • 2 replies
  • 0 helpfuls

Software Contract expiration in 4 months

Hi community,I would like a notification to be sent 4 months before the Software License expires.I configured the condition Checker as you can see in the image below But it doesn't work. in my case i choose those dates below to test But the expiratio...

Condition check 4 months.png duration.png

Where can I find the class resources?

I took the admin course almost a year ago but didn't write the exam. I am now wanting to go through the course again and actually write the exam this time. I have the ebook but no longer have access to the student instance that has the class resource...

Resolved! How to make the Reference fields dependent on catalog item form?

Hi All,I am working on the catalog item where I have three fields Country, Company and Office Street(type - Reference fields on catalog item form) which I am referencing from the 'core company' table.Table Form:  Catalog Form: Here You can see on upp...

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Atik by Tera Contributor
  • 866 Views
  • 4 replies
  • 0 helpfuls