How to create a timesheet delegate without checking approvals checkbox for a delegate record

vivek72
Tera Guru

Hi,

As per OOB configuration, we need to check approvals checkbox for a delegate record to get a delegate for timesheet submission.

However, we have a requirement that delegate user should only be able to submit the timesheet and no other approval requests should come to the delegate user.

Please let me know if this is possible to achieve or what could be the best possible solution to do this.

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@vivek72 

I don't think any other way is available.

You might have to use a custom solution etc to pick the delegate and then send email to that user.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi @Ankur Bawiskar ,

Thanks for your reply.

Any suggestions on how should I approach this custom solution.

We have a fixed 5-6 VIP users where this timesheet delegate needs to be created every week, so delegate users can submit the weekly timesheet on actual users' behalf.

So, the need is to display timesheet for users to their delegate users.

@vivek72 

you can send email to those delegates when the approval record is inserted.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

No, that's the issue.

We don't want the approval request to be created, Only timesheet delegate request should be created.

Which form I need to submit the record so that delegate is just able to submit the timesheet and no other approvals should be visible to him ?