How to disable 'Please type your response here ' in virtual agent , when i have boolean type node

[SS1510]

Is there a way to disable "please type your response here". The goal is to get the users to only click the button. We do not want users input,  other that yes/no when ask 'would you like to add a comment'

[GlideFather]

Hi @SS1510,

I believe that maybe you need to locate the step where this is taken and locate it in your topic or VA configurations and then just either remove it, replace it or change it as per your needs.

I found a similar one:

Let me know ifyou have progress

[SS1510]

Hi @GlideFather , thanks for the response!
Can you please clarify which exact step I need to change or remove? I'm not sure where this “Please type your response here” is coming from.

[GlideFather]

@SS1510,

that's hard to say without access to your instance 😞

it can be a topic or something else... I didn't find it in my PDI so I either suck at searching or it's not OOTB and if it is customised then nobody here will most likely be able to help you because VA configurations are quite unique.

What I would do is to try to focus on at what step this happened and then tried to identify the configuration. Is it after a specific path, is it always? That should give you some clue.

Sorry for very general reply :(( also, be careful if you will find it and then disable/remove it as it can be terminal for all the steps and perhaps you want to remove it only sometimes...

[Binnie]

Hi @SS1510 
I have the same issues, after migrating the topic  from NLU to LLM have you gotten any ideas on it?
many thanks in advace.