When no one in the queue accepts the request, how can the live agent support flow be terminated?
presently whenever a request for a live agent is made through VA, the request has been sent to the agents listed in the group, but none of them have accepted it. After some time, the request is sent again for the same user no matter if they rejected the same couple of minutes before, but I anticipate that the flow should end with "There are no agents available will be finished." but it keeps on running.
