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How to extract a report on RITM/REQTASK table, along with it's multi-row variable set values?

AbdurRahmanSnow
Tera Guru

Good afternoon.!
I have an RITM/REQTASK where it contains a multi-row variable set value. How can we achieve it to have one single report that fetches this value, along with the normal variables.
Please help.!

AbdurRahmanSnow_0-1772189162575.png

@Ankur Bawiskar @Dr Atul G- LNG @Viraj Hudlikar 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@AbdurRahmanSnow 

you can't combine both as normal variables are stored in different table than MRVS variables

Either you have RITM + Normal Variables by join using database views

OR

You have RITM + MRVS Variables by join using database views

Reporting on MVRS along with other Variables 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

3 REPLIES 3

Ankur Bawiskar
Tera Patron

@AbdurRahmanSnow 

you can't combine both as normal variables are stored in different table than MRVS variables

Either you have RITM + Normal Variables by join using database views

OR

You have RITM + MRVS Variables by join using database views

Reporting on MVRS along with other Variables 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 
I see, no problem. I will convey this to the user. Thanks a lot for always helping me. Really appreciate it.

Dr Atul G- LNG
Tera Patron

It’s not possible, mate. Since it’s an MRVS with multiple rows, it’s not easy to handle. Implementing it through scripting would introduce technical debt, so it’s better to avoid that approach.

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