How to get Instance url in the description field using Flow designer in ServiceNow

Rashmi N
Tera Contributor

Hi,

 

I have created a flow designer for Mid server status changes, whenever the status changing to up and down, one incident will create stating that Mid Sever status Changes to up/down.

 

I need to add the instance URL (Dev/Test/Prod) in the description filed using flow designer in which instance the mid server status is changing.

 

Thanks,

Rashmi

2 REPLIES 2

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

You could create a Flow Variable which contains for example system property instance_name, or you could script this on the Input of the description. Have you tried this? Or what is the issue you are running into?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Sohithanjan G
Kilo Sage
Kilo Sage

Hi @Rashmi N , 

 

You can store the instance name in system properties & utilise it in flow designer. Create those properties in all instances & value of property would be instance name.  

Set flow variable like below:

 

SohithanjanG_2-1709552872236.png

 

 

var instanceName = gs.getProperty('instance_name');
gs.info(instanceName);
gs.print(instanceName);
gs.log(instanceName);

  🙂

Please mark as Accepted Solution if this solves your query and HIT Helpful if you find my answer helped you. This will help other community mates too..:)