how to get the RITM sys_id from req sys_id ? which table to look up from ?

chercm
Mega Sage

how to get the RITM sys_id from req sys_id ? which table to look up from ? 

the goal is to get the sctask number from req number 

1 ACCEPTED SOLUTION

Hi,

If you have Request Number then you can use it like below:

Screenshot 2023-12-26 at 5.19.16 PM.png

 

use sysparm_query :

request_item.request.number=REQ0000xxx

 

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

View solution in original post

12 REPLIES 12

Hi,

If you have Request Number then you can use it like below:

Screenshot 2023-12-26 at 5.19.16 PM.png

 

use sysparm_query :

request_item.request.number=REQ0000xxx

 

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

Shruti Khaire
Kilo Sage

Hello @chercm,

 

Can you tell me exactly what needs to be fetched so that I can guide accordingly.

Shruti Khaire
Kilo Sage

Hello @chercm,

 

So you want to fetch sc_task using API call?