Resolved! Debug log
.Which is one that performs debug logging in server side?a. Gs.debug()b. Gs.log()c. Gs.print()d. Gs.info(
Forum Posts
Resolved! Can ServiceNow display a global alert for logged in users with certain roles
We’re looking to display a global warning to logged-in users with specific roles when outbound email is down. Our initial idea was to use a Scheduled Job to scan the outbound email queue for messages that have been sitting for over 30 minutes. Howeve...
remove the "related task" tab from the agent workspace in servicenow
remove the "related task" tab from the agent workspace in servicenow
remove the "related task" tab from the agent workspace in servicenow
how remove the "related task" tab from the agent workspace in servicenow
User criteria shows 'Item is unavailable for this user' error
I am trying to limit the view of a catalog item, with user criteria, only to users that are part of any group that is available in the first variable of the item (see the attached screenshot). For some users I get the error 'Item is unavailable for t...
How to enable save as draft button for order guides ?
I want to add or enable the save as draft button to the order guides(not for record procedures )
Resolved! Is there any to remove the follow and update buttons from change request
As part of upcoming enhancements to the Change Request module, we are planning to remove the "Update" and "Follow" buttons from the Change Request form UI. This change is being proposed to simplify the user interface, reduce unnecessary user actions,...
Setting Survey Question answer with Default Value
Hi Team, We have a Survey question called Employee Department, so when User clicks on the survey link, after loading the survey form, the Employee Department should auto populate the value, of logged in user's department. Can anyone help with this qu...
ServiceNow and SailPoint Identity Security Cloud Integration
Hi team We are looking to integrate ServiceNow and SailPoint's identity security cloud to manage access request from both the platforms.What we need to achieve:1. To be able to manage access from ServiceNow side, which redirects the provisioning ...
Hide Sensitive Information from the Activity Feed
When logging a specific catalog request, an event/email notification is sent via email to the requestor containing a password. By default, this email is added to the activity feed on the RITM. This means any ITIL user can view the email and obtain th...
Reassignment counter increased by 2 for single change in assignment group
In my ServiceNow instance Reassignment counter is getting increased by 2 for single change of assignment group. This is an intermittent issue. As per ServiceNow support this is occurring due to custom "Save" button on form. Following is the condition...
bar widget platform analytics dashboard
We are moving slowly to PA dashboards. The new bar widgets are displaying totally unnecessary data information and a mouse over effect. - can I get rid of the mouse over effect (yes I did untick the box, but with no change)- the bar graph shows inst...
Add message as comment in Virtual agent
Hello,i have a requirement , there is a decision field in Virtual agent which is --- would you like to add a comment and there are 2 choices yes/no if user dont select yes or no and type the comment instead of selection 2 choices then it should add a...
How to add Latest comments in virtual agent
I have a requirement to add Latest comments on incident on Virtual Agent Card, I have to show short description, state and latest comments. When i am adding the comments field on card latest 3 comments are showing , i want to show only 1 latest comm...
