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Resolved! adding dashboards in service operation workspace

HI team, In Service operation workspace, in home tab, i am not able to see the other oob incident problem change dashboards.Is there a specific way by which we can add those. Kindly help.It is only showing 4  

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Deepika54 by Tera Contributor
  • 941 Views
  • 2 replies
  • 0 helpfuls

Resolved! Catalog item and record producer roles

Hi Community, Can you tell me the best practice on assigning roles to catalog items and record producers? I cannot find anything in the documentation regarding roles, and it implies that teams should use user criteria and not roles for this function....

AnthonyMull by Tera Contributor
  • 1563 Views
  • 5 replies
  • 3 helpfuls

Images are copied from Servicenow articles

Hi All,Previously when I copy an article from SNow and paste it ms word it gets pasted along with images/screenshotsBut now it doesn't paste the images, could you please suggest.FYI, we have implemented Advanced Knowledge Management also.

RahulRAJAS by Mega Guru
  • 1002 Views
  • 8 replies
  • 1 helpfuls

How to Send ServiceNow Logs to External System (Cribl)

Hello Everyone, We have a requirement to send ServiceNow logs to Cribl. I am doing a feasibility check to understand whether ServiceNow platform logs can be forwarded from ServiceNow to Cribl. Specifically, I am looking to understand:• Has anyone suc...

Priya Singh9 by Tera Contributor
  • 1144 Views
  • 3 replies
  • 1 helpfuls

Resolved! Guidance Required for Renewing ServiceNow Certifications

Hi Team, Currently, my Now Learning account is associated with my previous workplace email address, while my Webassessor account is registered under my personal email address. I completed my CSA and HAM certifications while I was working in my previo...

saraw925 by Tera Contributor
  • 1713 Views
  • 2 replies
  • 1 helpfuls