How to include variables in employee center under the my request portal

[maheh]

Good Day All,

Please help me on the scripting part that i need to include the variables under my request in esc portal

[_Gaurav]

Hi @maheh 

There is a table called "ticket_configuration", you can have a look at this.

Please mark it as helpful and accept it as a solution if this resolves your query.
Thanks!

[maheh]

Hi Gaurav

Thanks for reply but I'm not looking in info field i m looking to add below the My request list as shown below ex: As you can see the priority similar to that i need to add variable in catalog item which is created. 

[bradleydebono]

You can add the fields you want to see to the "info fields" of the relevant record on the "ticket_configuration" table.

If this was helpful, please mark it as such. If it solved your query please mark it as the solution.

[maheh]

Hi Bradley,

Thanks for reply but I'm not looking in info field i m looking to add below the My request list as shown below ex: As you can see the priority similar to that i need to add variable in catalog item which is created.